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See why this tube is really AMAZING!

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This inspirational tube was sent to me from one of my Caffeine Boost friends. I want to share it with you especially if you want to boost your attitude and be successful in your life venture. This tube is phenomenal and definitely worth watching. I suggest you listen to this piece of magic through your headphones/earphones to block out noise and to ensure you feel the power of the content inside your mind. Life Is Magical! Embrace it and Love it. 

Quick note, I don't know who put the original tube together but I am really excited to share this piece of awesomeness with you.

Enjoy this tube and get inspired!




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Think Before you Respond…Be Responsible

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It was an early Monday morning in the business lounge at the airport. Everyone was minding their own business. Some reading the newspaper; others were on their iPads or Smartphones. I was preparing the final touches for my seminar later that day. Then the announcement came no one wants to hear especially when you run on a tight schedule. The flight was DELAYED with about 40 minutes. The gentleman next to me immediately became furious and began complaining. Every third word was BLUE MONDAY and incompetent airline. He really threw his toys out of the cot and didn’t even consider lowering his voice while the rest of us tried rescheduling our day. My only BIG concern was that I might end up next to this gentleman on the plain. Luckily for me I didn’t.
Here’s the secret: How you respond to any situation is totally in your control.
You decide to respond in either a positive or negative way to just about anything.
The truth is being professional or unprofessional is a choice that you make when you respond to a situation. Responding in a defensive way or in a way that shows flexibility is a choice. It is all in your mind.
If you develop an attitude where your personal value is always to be positive and professional, then you won’t find yourself in negative territory very often with negative responses.  Think before you respond. Be accommodating and assertive in your response.
Be responsible and pick the right “response”. You are in the driver’s seat – show others what “response-ability” looks like.

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The real secret to creating RAVING CUSTOMERS

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Business Attitude is an interesting FACT to think about and to be aware of at ALL times. From the moment you receive a customer’s phone call or a customer’s first interaction at you place of business with your sales force, employees or management will lead to either a positive or negative impression or experience.

Every business projects its own attitude.
Do you know what your company’s attitude is?
Does the company’s employees in all levels know what it is?

Here’s the secret: YOU and your WHOLE TEAM have the power to make service magical for the customers with a positive business attitude. Wow them, so they will go home with great impressions of positive and friendly service, REFERRING others to your business. And that’s REAL MAGIC!


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